What We Do Not Do

1. We do not make legal tenancy decisions

• We do not approve or deny applications.
• We do not issue notices to end tenancy.
• We do not enforce tenancy rules.
• All legal decisions belong to the property owner.

2. We do not act as a property manager of record

• We do not operate as a regulated brokerage.
• We do not hold or manage trust funds.
• We do not engage in regulated real estate activities.
• Ownership retains all authority.

3. We do not handle resident disputes on behalf of owners

• We do not represent owners or residents at tribunals.
• We do not provide legal advice.
• We do not act as an intermediary for conflict resolution.

4. We do not collect or spend funds without owner authorization

• We do not manage cash outside the platform’s payment pathways.
• We do not pay vendors without owner approval.
• We do not approve expenses or create financial commitments.

5. We do not override owner preferences

• We do not select vendors without direction.
• We do not choose repair methods or replacement options.
• We do not negotiate lease terms without instruction.

6. We do not provide insurance

• We do not sell insurance products.
• We do not underwrite policies.
• Altura InsuR only monitors and verifies coverage status.

7. We do not control property access

• We do not enter homes without owner oversight.
• We do not store keys without instruction.
• We do not authorize third parties to enter a home on our own.

8. We do not guarantee outcomes

• We do not guarantee rental pricing.
• We do not guarantee tenant performance.
• We do not guarantee timelines for third party vendors.

9. We do not alter the owner’s contractual relationships

• We do not create binding agreements between owners and residents.
• We do not modify leases.
• We do not terminate or extend tenancies.

10. We do not operate outside the platform

• We do not provide off platform communication.
• We do not store files outside secure channels.
• We do not manage properties manually.
  

Everything flows through HAVNli for clarity and record keeping.